IN RESPONSE TO RECENT EVENTS CONCERNING COVID-19...

22three Protocols & Proactive Policies

Thank you for your continued support of 22three.

As an essential business according to Governor DeWine's Order, we will remain open under very limited hours (12 PM - 6 PM, Monday - Saturday and 12 PM - 5 PM Sunday). We are limiting the number of people in our store. When you arrive, you will find that the door is closed. An associate will open the door to let you in as soon as possible.

As a family business and active member of our community, it is sad to see the increased impact of Covid-19. For us, we are in the business of keeping people safe and we are continuing to do that. Following recommendations by the CDC and the Ohio Health Department, we are setting these protocols and policies (and more) to best serve our customers and keep them safe and healthy. Proactive measures are in place to maintain a clean, healthy environment in our range and store, which include the following:

Store Operating Procedures:

We are temporarily adjusting our retail and range hours to 12pm - 6pm Monday – Saturday and 12pm – 5pm on Sunday, starting Saturday, March 21st until further notice. The adjusted hours will provide additional time for associates to clean and ensure a healthy environment.

If you are a member of a more vulnerable population, please email Wendy at wendy@22three.com for help with a phone order or private appointment.

For students with scheduled classes outside store hours, access will be granted 15 minutes prior to the scheduled class start time. See below for additional polices about training.

We are maintaining a very low number of people in the store at any given time. These policies will likely require that some customers wait outside while we work with others.

Associates have been instructed to wash their hands hourly at a minimum, not shake hands with customers, not share phones, clean equipment much more frequently, and follow additional recommended hygiene rules, including occasional temperature checks and staying home if showing any sign of illness.

Class Procedures:

Classes will continue to run as scheduled until further notice, although the format will change somewhat. For example, we are llimiting the size of our training classes to allow students to distance from others. Some students will be asked to change dates to accommodate this measure. We will contact those impacted students.

For students with scheduled classes outside the adjusted store business hours (12pm - 6pm Monday – Saturday and 12pm – 5pm on Sunday), access will be granted 15 minutes prior to your scheduled class start time.

Our class rescheduling policy has been waived. If you need to reschedule for another time, please email us at happypeople@22three.com.

We will continue to notify all customers via email and our website with any updates regarding store operations. On behalf of the 22three family, we thank you for your continued support and patience during these difficult times.

Live Ready,